FREQUENTLY ASKED QUESTIONS

1. What is the design process?
The design process is simple and collaborative. If you have a theme or idea in mind, we’ll discuss the stones, metal accents, and other details to bring your vision to life. I’ll provide a layout, and you can give feedback on stones to add, remove, or rearrange. For inspiration, check out my gallery on Instagram @awristocrats. Once we finalize the design, you can choose your preferred payment method, and your bracelet will be crafted and shipped.

2. How do I place an order for a custom bracelet?
To start the process, you can contact me through the site or social media. Let me know your ideas or themes, and we’ll discuss colors, stones, and metals. Once the design is finalized, payment can be made through Venmo, Zelle, or PayPal, and I’ll begin creating your custom piece.

3. How long does the design and creation process take?
Typically, the design and creation process takes around 1-2 weeks, depending on the complexity of the design and the availability of materials. I’ll provide an estimated timeline when we finalize the design.

4. Do you offer international shipping?
Yes, I offer international shipping. Shipping costs and delivery times may vary depending on the destination. Feel free to ask for more details based on your location.

5. Can I customize the size of the bracelet?
Yes, all bracelets are made to order and can be customized to your wrist size. Make sure to provide your wrist measurements during the design process to ensure a perfect fit.

6. What materials do you use?
I work with a wide variety of high-quality gemstones, metals, and accents. We can discuss the types of stones and metals that best suit your design preferences, including silver, gunmetal, rose gold, and custom accents.

7. Can I see examples of previous work?
Absolutely! You can browse my gallery on Instagram @awristocrats to see examples of past custom pieces and get inspired for your own design.

8. What payment methods do you accept?
I accept Venmo, Zelle, and PayPal for all custom orders. Once the design is confirmed, I’ll send the payment details, and the creation process will begin.

9. What is your return and exchange policy?
Since each piece is custom-made, all sales are final. However, if there are any issues with the craftsmanship or fit, please reach out, and I’ll work with you to make adjustments or corrections.

10. How do I care for my gemstone bracelet?
To keep your bracelet in the best condition, avoid exposure to harsh chemicals, water, and extreme heat. Store it in a soft pouch when not in use. You can also gently clean it with a soft, damp cloth to maintain its shine.